IT Support Associate I

Responsibilities Include: 

The position is based at São Paulo main office with satellite offices in Guarulhos and Santos. 

There is a possibility to support multiple offices remotely across Brazil.

Server room maintenance and administration (including backups) 

Automation & Innovation (including PowerShell) 

Procurement, Asset management, and Inventory 

Audio/visual equipment maintenance and troubleshooting 

Telecom administration and maintenance  

Administration of Expeditors Proprietary Applications  

Administration of 3rd Party Systems  

Capacity utilization and planning  

Helpdesk administration  

Training 

Disaster recovery & high availability 

Cybersecurity 

Qualificações

A Successful Applicant Will Exhibit: 

Effective written and verbal communication skills in English  

Time management and task prioritization (including project work)  

Collaborative mindset  

Knowledge of latest technologies and industry trends  

Commitment to company policies and controls  

Customer service skills 

Availability for after-hour incidents & implementations 

A sense of urgency

Own vehicle available for travel between São Paulo, Santos, Guarulhos, and Campinas.

Education and Experience:  

Bachelor’s Degree is mandatory

IT Certifications considered a plus: CompTIA, Cisco, Microsoft, VMware, Linux   

Preferred IT helpdesk background 

Fluent English Speaking 

Informações adicionais

Expeditors offers excellent benefits  

Health Plan: Medical, Prescription Drug, Dental and Vision  

Employee Stock Purchase Plan  

Training and Personnel Development Program 

Descrição da empresa

“We’re not in the shipping business; we’re in the information business” - Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 15,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems